1. What do the definitions used mean?
The capitalized definitions in the Regulations of Prouvé Online Shop shall have the following meaning:
1.1. Partner Price – the price at which Prouvé sells products to its Partners, as indicated in the Online Shop available at the website: www.prouve.com after logging in to the Partner Account;
1.2. Lead time – time needed for the completion of the products ordered by the Partner and their delivery to the address indicated by the Partner;
1.3. Working Days – weekdays from Monday to Friday, excluding public holidays and holidays indicated by Prouvé;
1.4. Carrier – Poczta Polska (Polish Mail) or a courier company whose name and address are given at the website: www.prouve.com and to whom Prouvé commissioned the delivery of the parcel to the Partner, in accordance with the instructions of the Partner placed in the Order;
1.5. Consumer – a natural person performing a legal transaction not directly related to its business or professional activity (Article 221 of the Polish Civil Code);
1.6. Partner Account (Account) – an account in the Prouvé Website provided by Prouvé, to which the Partner can log in with its username and password;
1.7. Basket – an element of the Prouvé Online Shop that allows the Partner to pre-select Products and in which the Partner specifies the details of the order, such as delivery method, delivery address, method of payment, etc.;
1.8. Warehouse – the place where the Products are stored and where Products ordered by Partners are picked and packed;
1.9. Prouvé Brand (Brand) – all of Prouvé’s rights (including copyrights and industrial property rights) to trade names, trademarks
or industrial designs reported or registered by Prouvé with the
Polish Patent Office, the European Union Intellectual Property Office (EUIPO), the World Intellectual Property Organization (WIPO) or the Patent Office of a given country;
1.10. Partner Number (Number) - a unique number that the Partner receives when concluding an Agreement;
1.11. Prouvé Partner (Partner) - an entity that has a contractual relationship with Prouvé and uses the Prouvé website, including the Services;
1.12. Products – Products marketed by Prouvé under the Prouvé Brand, including information and marketing materials;
1.13. Prouvé – Prouvé spółka z ograniczoną odpowiedzialnością sp. k. with its registered office at: ul. Wyścigowa 56 H, 53-012 Wrocław, entered into the register of entrepreneurs maintained by the District Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register under National Court Register Number [KRS]: 0000665414, Tax Payer’s Identification Number [NIP]: 8992810863, Polish National Business Registry Number [REGON]: 366657707;
1.14. Regulations – these Regulations of Prouvé Online Shop;
1.15. Prouvé Website (Website) – a website owned by Prouvé, comprising the Prouvé Online Shop and the Partner Account, available
to the Partner after logging in on the website at www.prouve.com;
1.16. Prouvé Online Shop (Shop) – a part of the Prouvé Website available to the Partner after logging in on the website at the address: www.prouve.com to the Partner Account, enabling the Partner and Prouvé to enter into Product sale agreements on the terms and conditions set out in detail in the Terms and Conditions of Cooperation and the Career Plan, as well in the Regulations;
1.17. Agreement – the distribution agreement concluded between the Partner and Prouvé which, together with the Terms and Conditions of Cooperation and the Career Plan jointly determine the terms and conditions of cooperation between the Partner and Prouvé;
1.18. Order – a declaration of will by the Partner directly aimed at concluding the Product sales agreement, specifying, among others, the type and number of Products.
1.19. Combined Order – an order consisting of Orders of more than one Partner. Other definitions, written in the Regulations with capital letters, shall have the meaning specified in the Agreement, the Terms and Conditions of Cooperation or in the Career Plan.
2. What are our rules for placing and processing Orders?
2.1. Orders at the Prouvé Online Shop can be placed only by the Partners.
2.2. The Partners can place Orders after logging in to their Accounts at the Prouvé Website, which is available at the address: www. prouve.com, by entering their username (identifier) i.e. their e-mail address and password.
2.3. The Partner can place Orders 24 hours a day through the Prouvé Online Shop.
2.4. Orders are accepted for processing and confirmed by Prouvé in a chronological order.
2.5. Orders placed by the Partner on Saturday or a public holiday, or a day indicated by Prouvé as a public holiday, are accepted for processing by Prouvé, according to sequence of their receipt, on the next Working Day at the earliest.
2.6. The Partner places an Order by selecting the Product it wants to buy in the Shop, using the “Basket” option.
2.7. After adding a Product to the Basket, the Partner indicates the factual data necessary for Prouvé to send the Products ordered
by the Partner, such as:
1) delivery form by selecting a Carrier,
2) name of the recipient,
3) delivery address,
4) phone number,
5) payment form (method) from among those specified in the provisions of point 6 of the Regulations,
2.8. The following data will be set by default according to the data provided by the Partner to Prouvé:
1) Partner Number,
2) Partner’s name and surname/company name,
3) Partner’s address of residence/registered office.
2.9. Until the Order is sent by selecting the “Confirm and pay” option in the Shop, the Partner may change all data in the Basket, including changes to selected Products (by deleting the selected Product and adding another Product) and the quantity of selected Products.
2.10. By sending the Order as described in point 2.9 above, the Partner enters into a sales agreement for the Products ordered with Prouvé, subject to the point 2.12 below.
2.11. After the Partner sends the Order by selecting the “Confirm and pay” option in the Shop, the Partner will immediately receive by e-mail - to the e-mail address indicated by the Partner – information on the acceptance of the Order for processing by Prouvé. This information will also be posted to its Partner Account (in the order history).
2.12. Prouvé reserves the right to confirm by telephone that an Order has been placed, including the information contained in the Order, as well as the right to verify and cancel the Order that has been placed, if it believes that there is a reasonable assumption that it cannot be completed due to reasons relating to the Partner (e.g. the Partner that is a legal entity has been liquidated, the Order has been filled in incorrectly). In such a case, Prouvé refuses to enter into the Product sales agreement and immediately notifies the person who placed the Order to the e-mail address indicated.
2.13. If the Partner places an Order on a given Partner Number for the first time using the so-called cash on delivery, it is necessary to confirm this Order with an authorization code sent via SMS to the Partner’s phone number specified in the Agreement.
3. Is it possible to amend or cancel the Order?
3.1. The Partner may make changes to the submitted Order until the
acceptance of the Order for processing, provided that payment for the placed Order has not been made.
3.2. Changes may involve changing the quantity of Products, changing the type of Products, changing the delivery address, adding or removing a Rebate due (if the Partner is entitled to a Rebate).
3.3. Changes to the Order will be made on condition that the Products are available in the Warehouse.
3.4. Changes to the placed Order can be made by contacting Customer
Care Department by telephone at the number +48 786 222 324 (connection fee according to the operator’s tariff).
3.5. If payment for the ordered Products has been made:
1) using a payment card, then equivalent of the price paid for the cancelled Order (a part of the cancelled Order) will be refunded to the payment card with which the payment was made;
2) via bank transfer to a Prouvé bank account, the equivalent of the price paid for the cancelled Order (a part of the cancelled Order) will be refunded to the bank account from which the payment was made.
3.6. A refund of the equivalent of the price paid for the cancelled Order (a part of the cancelled Order) will be made in each case immediately, but no later than within 14 days from the date of cancellation of the whole or a part of the Order.
3.7. In the event of partial cancellation of the Order, delivery costs will be charged in accordance with the price list published in the Prouvé Online Shop and deducted from the amount due to the Partner for part of the cancelled Order.
3.8. If the Order is cancelled in whole or in part, the points awarded to Partner in connection with the sale of the Products covered by the cancelled Order will also be adjusted accordingly.
4. How and when do we deliver Products?
4.1. Prouvé offers delivery to the following countries only:
1) Austria;
2) Belgium;
3) Bulgaria;
4) Croatia;
5) Czech Republic;
6) Estonia;
7) France;
8) Spain;
9) Netherlands;
10) Ireland;
11) Lithuania;
12) Luxemburg;
13) Latvia;
14) Poland;
15) Portugal;
16) Sweden;
17) Slovakia;
18) Slovenia;
19) Hungary;
20)Great Britain and Northern Ireland.
4.2. The ordered Products are sent to the address indicated by the Partner in the Order. In order to properly deliver the ordered Products, it is necessary to indicate a full and correct postal address and a correct telephone number of the Partner.
4.3. Prouvé shall not be liable for non-delivery of the ordered Products or delay in delivery of the ordered Products or completion of the Order resulting from an incorrect delivery address provided by the Partner or an inaccurate delivery address or a missing or incorrect contact phone number of the Partner.
4.4. The cost of delivery of ordered Products from the Warehouse by Prouvé to the address provided by the Partner depends on the delivery method used by the Partner in the Basket - the Carrier (postal or courier delivery), as well as the value of the ordered
Products and the country of delivery. If the Order is to be delivered outside the European Union, the delivery cost shall be increased by the mandatory customs clearance costs.
4.5. Delivery costs are stated in the Basket when placing an Order.
4.6. Prouvé reserves the right to change the delivery costs and will inform the Partners by posting a notification on the Partner Account
in the “News” section at least 3 days prior to the planned change. Orders placed before the date of the revised delivery costs entry into force shall be subject to the hitherto applicable delivery costs.
4.7. If the ordered Products are delivered outside the European Union, the Partner may additionally be obliged to pay the custom and fiscal duties applicable in the country of delivery - before or after delivery of the Order.
4.8. If the parcel with the ordered Products is not collected by the Partner, the costs of delivering the Order to the Partner and returning the parcel to Prouvé will be borne by the Partner in full. These costs will be determined in accordance with point 4.4 above.
4.9. In case if parcel with the ordered Products is sent COD (as described in point 7.1. subpoint 2) below) is not collected by the Partner, Prouvé shall be entitled to charge the Partner with a contractual penalty:
1) in case of delivery in Poland – in the amount of PLN 50.00;
2) in case of delivery to a country other than Poland, mentioned in point 4.1. above – in the amount of PLN 100.00, subject to the reservation of the right to claim damages by Prouvé in the amount exceeding the contractual penalty. A debit note for the contractual penalty shall be made available on the Partner Account or delivered to the Partner to an e-mail address.
4.10. In case referred to in point 4.9. option to select the delivery COD for further Orders shall be blocked.
4.11. If the payment deadline specified in the debit note expires ineffectively, the possibility of placing further Orders shall be blocked. After the payment of the contractual penalty, the possibility of placing Orders shall be restored.
5. What are the prices at which the Products are sold? How can I take advantage of a Rebate?
5.1. Prouvé places information about Products at the Prouvé Online Shop website.
5.2. Prices in the Prouvé Online Shop are:
1) Partner Prices, except for those at the time of sale,
2) gross prices (including VAT at 23%) and are stated in PLN,
3) placed by the offered Product,
4) exclusive of delivery costs.
5.3. The binding price is the Product price stated at the Prouvé Online Shop website at the time of placing the Order by the Partner.
5.4. A Partner who cooperates with Prouvé as a Recipient or a Customer Advisor, who is entitled to a Rebate, may use it before sending the Order (i.e. choosing the option “Confirm and pay” in the Shop).
5.5. Rebate cannot exceed 90% of the price for the Products subject to the Order.
5.6. In order to take advantage of the Rebate, the Partner should select the “Add discount” option in the Shop.
5.7. Information on the total value of the Order (i.e. the total price for the Products included in the Order, including any Rebate and delivery costs) is given in the Basket in the Prouvé Online Shop after the Partner chooses the form of delivery of the ordered Products and the payment form, as well as it is sent to the Partner by e-mail, referred to in the provisions of point 2.11 of the Regulations.
5.8. A limited number of Products are available for promotional sale, sell-out and other forms of special sales. Orders are processed in chronological order until stocks are exhausted.
6. How can a Combined Order be placed and how is it processed?
6.1. A Combined Order is processed for the benefit of more than one Partner.
6.2. The Partners, on behalf of and for whom the Order included in the Combined Order is to be placed, authorize the Partner(s) who, on their behalf and for them, is/are authorized to place Orders.
6.3. In order to authorize the Partner(s) to place Orders on behalf of and for the Partner, the Partner, after logging into the Account, should:
1) select the “Authorizations” tab in the left-hand menu;
2) then, enter the Partner Number of the Partner it wishes to authorise;
3) after the prompt list appears - select the Partner;
4) then, after selecting the Partner who is to be authorised, agree that he can make purchases on behalf of and for the Partner who grants the authorization, by clicking on the “Save authorisation” icon.
6.4. If the Partner no longer wishes the Partner(s) concerned to purchase Products from Prouvé on his behalf and for him, after logging into the Account he should:
1) select the “Authorizations” tab in the left-hand menu;
2) then, in the list of authorized Partners, select the Partner he wishes to revoke his authorization from and click on “Delete”.
6.5. The Partner may also authorize another Partner(s) to take advantage of the Rebate for the purchase of the Products covered by the Order on his behalf and for him. For this purpose, when choosing a Partner authorized to make purchases, check the box “I authorize the aforementioned Partner to use the rebate on my behalf”.
6.6. If the Partner no longer wishes the Partner(s) concerned to purchase Products from Prouvé on his behalf and for him, after logging into the Account he should:
1) select the “Authorizations” tab in the left-hand menu;
2) then, in the list of authorized Partners, select the Partner he wishes to revoke his authorization from and click the “Delete” icon.
6.7. The Partner who places a Combined Order should, after logging into his Account, select from the “Active Basket” list
the Partner Number (participating in the Combined Order). After selecting the aforementioned Number, all Products to be added to the Basket by clicking the “Add to Basket” icon, will be assigned to the selected Partner Number. In order to place an order on behalf of and for another Partner, select its Number from the list and repeat the procedure.
6.8. The summary of the entire Combined Order can be found by clicking the Basket icon.
6.9. In addition, the Partner who places a Combined Order is obliged to provide:
1) name and surname/company name of the parcel recipient,
2) delivery address.
6.10. When placing a Combined Order, the Products ordered by each of
the Partners participating in the Combined Order should be provided.
6.11. A Partner who authorizes other Partners to place Orders on his behalf and for him, simultaneously authorizes the recipient to collect the parcel covering the Products ordered by him. The following documents may also be attached to the parcel: a receipt and a delivery note (WZ) indicating the Partner Numbers participating in the Combined Order, for the Products ordered on their behalf and for them, as well as a summary of the Orders placed under the Combined Order. The invoice will be available after logging in to the Partner Account on behalf of and for whom the Order was placed under the Combined Order.
6.12. Partners who participate in the Combined Order may not apply the 0% VAT rate, except for the Partner who places the Combined Order (acting on his own behalf as well as on behalf of other Partners participating in the Combined Order).
6.13. A Combined Order shall not be processed and delivered outside the European Union if there is an obligation of customs clearance.
7. How can I pay for the ordered Products?
7.1. Payment for the ordered Products to be delivered to the territory of Poland can be made:
1) in a non-cash form:
a) by a payment card; in such a case, processing of the Order
will begin after Prouvé has received confirmation that the
payment has been made correctly by the Partner;
b) and for persons holding a Polish bank account in PLN by electronic transfer via the Przelewy 24 platform; in such a case, the processing of the Order will begin after Prouvé has received confirmation that the payment has been made correctly by the Partner;
2) in cash at the acceptance of the ordered Products from the Carrier (the so-called COD); in such a case the processing of the Order will begin after acceptance of the Order for processing by Prouvé.
7.2. If Prouvé does not receive the acknowledgement of correct payment execution referred to in the provisions of point 7.1., subpoint 1 letter a) or b) above, within 4 days from the date of placing the Order, then the Order shall be cancelled.
7.3. Partners who are entitled to 0% VAT and wish to exercise that right as part of their Order may pay for the ordered Products only in the manner set forth in point 7.1., sub-point 1 letter a) or b) above.
7.4. Payments for ordered Products to be delivered outside the territory of Poland, subject to the provisions of point 4.1. may be made in the form currently available when placing the Order. The payment rules referred to in the above points shall apply accordingly.
8. What is the deadline for the completion of
Orders?
8.1. Prouvé makes effort to ensure that the Order is completed within 3 Working Days:
1) from the date on which Prouvé receives information on the correct payment execution by the Partner - in the event that the Partner chooses a non-cash payment method, as described in point 7.1. sub-point 1), letter a) or b) above,
2) from the date of receipt by the Partner of information on the acceptance of the Order for processing (in accordance with point 2.11. above) - in case the Partner chooses the cash payment form referred to in point 7.1. sub-point 2) above.
8.2. The ordered Products, depending on the delivery form selected by the Partner, are delivered to the territory of Poland:
1) within 3 Working Days from the date of sending parcel by Prouvé - via Poczta Polska,
2) within 2 Working Days from the date of sending the parcel by Prouvé - via courier.
8.3. The Order processing time consists of the deadline for the completion of the Order referred to in point 8.1. above and the time
needed for the Carrier to deliver the ordered Products to the address indicated by the Partner.
9. When, how and within what time limit can
I file a complaint?
9.1. The Partner is entitled to file a complaint regarding a Product purchased from Prouvé, if the Partner finds that:
1) the Product is defective,
2) he received a Product different than the ordered one,
3) he did not receive the ordered Product.
9.2. Prouvé shall not be held liable if the Partner was aware of a defect
at the time of conclusion of the sales agreement.
9.3. Complaints can be made:
1) via e-mail to the following address: reklamacje@prouve.com;
2) in writing - in this case the complaint should be sent to the address: Prouvé sp. z o.o. sp. k., Complaints, ul. Wyścigowa 56H, 53-012 Wrocław.
9.4. The complaint should be submitted:
1) immediately, but not later than within 14 days from the date of release of the Product - if the complaint is made by a Non-Consumer Partner,
2) within a period not exceeding one year from the date of finding a defect in the Product, but not later than within two years from the date of delivery of the Product to the purchaser - if the complaint is made by a Consumer Partner.
9.5. In order to improve the process of complaint handling:
1) the complaint shall contain:
a) the Partner’s name and surname/company name,
b) the Partner Number for which the order was placed,
c) the address of residence/registered office of the Partner,
d) the mailing address if different from the address indicated in letter c) above,
e) the Partner’s e-mail address/phone number,
f) the date of placing the Order and its number,
g) the receipt/VAT invoice number,
h) the date of receipt of the defective Products,
i) the date of detection of the defect,
j) the indication of the Products being complained about and description of defects,
k) the bank account number to which the return of the equivalent of the price paid for the defective Products and other costs are to be transferred,
l) the preferred means of redress,
m) the Partner’s handwritten signature;
2) the complaint (excluding the complaint due to lack of delivery of the Product) shall be accompanied by photos of the defective Product.
9.6. When making a complaint, the Partner may use the complaint form, which is attached as Appendix No. 1 to these Regulations.
9.7. In justified cases, Prouvé may request the return the defective Product. In this case, in addition to the addressee (Prouvé sp. z o.o. sp. k., Complaints, ul. Wyścigowa 56H, 53-012 Wrocław), the sender and his address should be indicated at the parcel and the Product should be protected against further damage.
9.8. If the complaint is made by a Non-Consumer Partner, the complaint shall be accompanied by a copy of the damage protocol signed by the recipient of the parcel and the courier. The damage protocol may be drawn up on the form received from the courier. If the courier does not have the protocol form at his disposal, the protocol should be taken down in his presence and it shall include:
1) the Partner’s company name,
2) the Partner Number for which the Order was placed,
3) the address of the registered office,
4) the mailing address if different from the address indicated in subpoint 3) above,
5) the date of parcel collection,
6) the date of preparation a damage protocol,
7) the type of damage ((a) damaged outer packaging - no damage to the Product, (b) damage to the Product - indicate what damage, (c) shortages of Products - indicate what shortages,
(d) Product other than ordered - indicate what Product),
8) the name and surname of the parcel recipient,
9) the Order number,
10) the code (number) or name of the ordered Product,
11) the parcel number.
9.9. Complaints are processed within the following deadlines:
1) 30 days - in the case of complaints made by Consumer Partners, however if the Partner has requested the replacement of the Product or removal of a defect or has made a price reduction request, specifying the amount by which the price is to be
reduced, Prouvé shall respond to the request within 14 days;
2) 30 days - in the case of complaints made by Non-Consumer Partners, with the provision that if the complaint does not contain all the required data indicated in point 9.5. above, or the conditions indicated in points 9.7. or 9.8. above are not met, the complaint shall not be considered.
9.10. In the event that the Partner files an incomplete complaint (which makes it impossible to handle the complaint or comply with the Partner’s complaint request), Prouvé shall call upon the Partner o refill the complaint. The time taken to process a complaint by Prouvé shall then be extended by the period from sending a request to refill the complaint to the Partner to receiving the refilled complaint from the Partner.
9.11. If the complaint filed by the Partner is justified, Prouvé:
1) shall immediately repair the defective Product free of charge or replace the Product with a new one; if Prouvé fails to make free-of-charge repair or to replace a Product with a new one, the Partner is entitled to demand a price reduction or renounce
the sales agreement; at the Partner’s request, Prouvé may provide the Partner with another Product (at the same price and with the same point value as the defective Product) or refund the price paid by the Partner for the defective Product;
2) shall reimburse the Partner for any costs incurred in connection with the complaint, in particular the cost of sending the defective Products to Prouvé.
10. Can the consumer use out-of-court dispute resolution?
10.1. After completion of the complaint procedure, the Consumer Partner may use out-of-court means of dispute resolution, which means amicable procedures applied for disputes between consumers and entrepreneurs. Cases are handled out of a common court and independent and impartial experts, such as mediators, help to reach an agreement.
10.2. Many institutions help resolve consumer disputes. They may act only after meeting certain requirements and being entered into a special register maintained by the President of the Office for Competition and Consumer Protection (the register is available at the website of the Office of Competition and Consumer Protection at www.uokik.gov.pl).
10.3. The entity authorised to conduct out-of-court consumer dispute resolution proceedings for Prouvé is the Provincial Inspector for Trade Inspection in Wrocław (http://wiih.ibip.wroc.pl/).
11. Is it possible to renounce the sales agreement concluded through the Online Shop?
11.1. The Consumer Partner has the right to renounce the remote sales agreement within 14 days without giving any reason. The deadline for renunciation of the agreement expires after 14 days from the date on which the Partner came into possession of Products or a third party other than the carrier and indicated by the Partner came into possession of Products. In order to exercise the right of renunciation of the agreement, the Partner shall inform Prouvé spółka z ograniczoną odpowiedzialnością sp. k. by way of an unambiguous statement via e-mail to customercare@prouve.com or by post to the following address: Prouvé spółka z ograniczoną odpowiedzialnością sp. k., ul. Wyścigowa 56H, 53-012 Wrocław.
The specimen declaration prepared by Prouvé may be used, but it is not obligatory. In order to meet the 14-day deadline, it is sufficient to send information on renunciation of the agreement before the lapse thereof.
11.2. In the event of renunciation of the agreement by the Consumer, Prouvé will reimburse all payments, including the cost of delivery of the Products (except for additional costs resulting from the Product delivery method selected by the Partner, other than the cheapest usual delivery method offered by Prouvé) immediately, no later than 14 days after receipt of the statement regarding renunciation. Prouvé will refund the payment using the same payment methods as used by the Partner in the original transaction, unless the Partner expressly agrees to another solution; in any case, the Partner shall not incur any fees for such a refund.
11.3. Prouvé may withhold the reimbursement of payments received from the Consumer until it has received the Products subject to the renunciation or until the Consumer has provided proof of their return (whichever is the earlier). The refund shall be made by the same means of payment as in the original transaction, unless the Consumer Partner expressly indicates that it agrees otherwise.
11.4. Products covered by the statement of renunciation should be returned or transferred to Prouvé immediately, but no later than 14 days after Prouvé was informed of the renunciation of the remotely concluded agreement. The deadline is met if the Partner sends back the Products within 14 days. The Consumer Partner bears the direct cost of returning the Products.
11.5. The Consumer Partner shall be held liable for any reduction in the value of the item resulting from the use of the item in a manner other than is necessary to determine the nature, characteristics and functioning of the item.
11.6. Products should be returned to the following address: Prouvé spółka z ograniczoną odpowiedzialnością sp. k., ul. Wyścigowa 56H, 53-012 Wrocław.
12. What else do we want to inform you about?
12.1. Prouvé shall not be held responsible for purchases made by third parties using the Partner’s Account and password.
12.2. Each Partner is obliged to read the Regulations. Placing an Order is tantamount to accepting the provisions of these Regulations.
12.3. Prouvé is the Controller of the Partner’s and its representative’s personal data, being processed in connection with placing an Order. The information on the protection of personal data are served in the Privacy and cookies policy, available on the website at the following address: www.prouve.com.
12.4. To matters not regulated in the Regulations, the provisions of generally applicable Polish law shall apply, including the provisions of the Act of 23 April 1964 Civil Code (Journal of Laws of 1964 No. 16 item 93, as amended), the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014 item 827).
12.5. All headlines have been used in the Regulations for organizational purposes and shall not affect the interpretation of the provisions hereof.
12.6. The Regulations come into force on 2nd of April 2021.